Contact Us
Get in Touch
We'd love to hear from you! Whether you have questions, feedback, feature requests, or need support with our random generator tools, feel free to reach out to us.
Support Categories
Technical Support
Issues with tools, bugs, or technical problems
Feature Requests
Suggestions for new features or improvements
General Feedback
Comments, suggestions, or general inquiries
Business Inquiries
Partnerships, collaborations, or business matters
Frequently Asked Questions
How do I report a bug or technical issue?
Please email us at contact@randomx.online with a detailed description of the issue, including your browser type, operating system, and steps to reproduce the problem.
Are the random generators truly random?
Our generators use cryptographically secure random number generation when available in your browser, providing high-quality randomness suitable for most applications. However, like all computer-generated randomness, it is technically pseudorandom.
Do you store the numbers/letters I generate?
No, we do not store or collect the random values you generate. All generation happens locally in your browser for privacy and security.
Can I use these tools for commercial purposes?
Yes, our tools are free to use for both personal and commercial purposes. Please review our Terms of Service for full details.
How quickly will you respond to my inquiry?
We aim to respond to all inquiries within 24-48 hours during business days. Technical support issues are prioritized and typically receive faster responses.
Response Times
- • Technical Support: 12-24 hours
- • General Inquiries: 24-48 hours
- • Feature Requests: 48-72 hours
- • Business Inquiries: 24-48 hours
Response times may be longer during weekends and holidays.